Privacy Policy

Last Updated: March 2, 2026

1. Introduction

Omar G. Plumbing LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request plumbing services, book an appointment, contact us, or opt into our communications, including SMS and email communications.

By using our website or services, or by opting into our communications, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Contact Information

We may collect your name, email address, phone number, mailing address, and other contact information when you submit a form, request a quote, book an appointment, or contact Omar G. Plumbing LLC.

Communications Data

If you opt in to receive SMS or email communications from us, we may maintain records of your communication preferences, consent, and opt-out requests.

Usage and Device Information

We may use cookies, pixels, analytics tools, and similar technologies to collect information about how visitors use our website. This may include IP addresses, browser information, device information, pages visited, and interaction data.

Appointment and Service Information

When you request or schedule plumbing services, we may collect information related to your appointment, service request, property, plumbing issue, and other details necessary to provide our services.

3. How We Use Your Information

We may use the information we collect to:

Provide plumbing services and customer support.

Respond to inquiries, service requests, and quote requests.

Schedule and manage appointments.

Send appointment confirmations and reminders through SMS or email.

Send SMS and email communications that you have explicitly consented to receive.

Communicate with you regarding your requested plumbing services.

Improve our website, services, and customer experience.

Maintain records of SMS consent and opt-out requests.

Comply with applicable laws, regulations, and communication requirements.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your website experience, understand website traffic, and evaluate how visitors interact with our website.

You may control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Your Information

Omar G. Plumbing LLC does not sell your personal information.

We may share information only when reasonably necessary to operate our business, provide requested services, or comply with legal requirements.

Non-Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS Opt-In and Consent Information

SMS messaging originator opt-in data and consent information will not be shared with third parties for marketing or promotional purposes.

Service Providers

We may share information with trusted service providers, contractors, subcontractors, communication platforms, customer service tools, scheduling systems, or other vendors that assist us in operating our business and providing services to you.

These service providers may only use your information as necessary to perform services on our behalf.

Legal and Safety Requirements

We may disclose information when required by applicable law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, safety, property, or security of our customers, employees, business, or others.

6. Your Choices

SMS Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message you receive from us.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you subsequently opt back in.

Help Instructions

For assistance with SMS communications, reply HELP to any message or contact us directly using the contact information provided below.

Email Opt-Out

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in the email.

You may also contact us directly if you have questions about your communication preferences.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

By opting into our SMS communications, you represent that you are at least 18 years of age.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, legal requirements, or communication requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Omar G. Plumbing LLC

Location: Pittsburgh, Pennsylvania, United States

Phone: 412-804-1266

Email: [email protected]

We are committed to addressing privacy-related questions and helping you understand how your information is collected and used.